LOCK IN YOUR MEASUREMENTS

At Maison Cloth, we believe that fit is the single most important element of custom-made clothing. We are dedicated to ensuring that every garment meets your expectations and fits you perfectly.

In order for this to be achieved, it is essential to understand how your garment should fit. Refer to our FIT GUIDES to get detailed information on the perfect fit for each garment type. A well-fitting garment should provide comfort, enhance appearance, and allow you to stand out for all the right reasons.

Our digital tailor delivers results as accurate as an in-store fitting. This advanced technology ensures precise measurements every time, offering a complete made-to-measure experience from the comfort of your home in just a few minutes. With body measurements predicted within a 97% accuracy margin, you can be confident that your custom-made garment will be tailored perfectly to you.

Achieving the perfect fit begins with accurate measurements. It's essential to avoid guessing, as inaccurate data can affect the fit. Over 85% of all first-time orders fit perfectly from the start, with less than 1% of orders requiring a remake, typically due to incorrect inputs. So please double-check any inputs you may be unsure of by using a tape measure.

At Maison Cloth, we promise a fit you'll love, or we'll fix it. Our Fit Guarantee is designed to ensure your complete satisfaction.

FIRST ORDER GUARANTEE

If your first item from each garment type doesn't fit perfectly, we will cover the costs of your alterations. If the correction is unable to be achieved by alternations, we will work with you to adjust your measurements and remake the item free of charge.

SUBSEQUENT ORDERS

After we perfect your initial order, subsequent orders typically require no alterations. However, if adjustments are needed, we will reimburse you accordingly. The reimbursement value for alterations is dependent on the garment type; refer to the table below for details.

FAULTY OR INCORRECT GARMENTS

Despite our team's best efforts to ensure you receive the correct item free of any defects, human errors can occur. If your garment is faulty or not customised according to the specifications you selected at the time of purchase, it is eligible for a remake.

To initiate a remake, alterations reimbursement or claim on a faulty item, refer to our ALTERATION & REMAKES page or contact our customer support team through the CONTACT US portal within 30 days of receiving your order.